Reviews
A great company that continues to help you years after your purchase.
Hi Josh-
Thanks for the great review. We don't have to tell you because you already know... But if there is anything we can help you with, let us know. Happy hot tubbing!
Ryan and his team did an excellent job. We appreciate the hard work they put in to get us a new hot tub.
Hi Matt.. Thanks for the great review. We are grateful you chose us for your hot tub. Just know if you have any questions or need advice, we are here for ya. Happy hot tubbing!!
Adam was very casual and knowledgeable and it felt less like selling a hot tub and more like learning more. They answered all my questions and really listened to what i wanted. Adam also would explain anything i didn't understand.
Finally…
read more
Endless Pools asked owners to answer two basic questions about their swim spas. I added a third question of my own.
"What inspired you to first start looking at fitness pools and spas?" – My wife and I are retired. She has M.S. and cannot …
read moreThank you so much for sharing your story. We are grateful to be apart of your journey and look forward to continuing to help you for years to come!
We finally did it, bought the hot tub we’ve been wanting for a long time. Close friends directed us to Ryan at Hot Springs and he was great to work with. We had a delay in getting our deck for the hot tub and he was able to store it until …
read moreDawn, thanks for the amazing review! Your new deck and hot tub look amazing. We try to be easy to work with and understand sometimes there are delays in projects such as your. Our delivery team appreciates your kind words. We look forward to taking care of you for years to come. From all us here... Happy hot tubbing!!!
Many beautiful hot tubs to choose from. Ryan Romsland helped find my “perfect fit”. Very knowledgeable and went the extra mile to make sure all my needs were met. Delivery was fast and incredible! At home water orientation and care. Hot tub…
read moreHi Sue!! Thanks for the amazing review and thanks for choosing us for your new hot tub! What an upgrade over the previous tub. The new one looks perfect and we know you are going to love it more and more every day. Happy hot tubbing!!
Ryan and his team were a pleasure to work with. We are very satisfied with our hot tub purchase. Anyone that is in the market for a hot tub or swim spa should go check out Hot Spring Spas! Our overall experience was a 10/10! Highly …
read moreHi Courtney.. Thanks for the great review!! We are happy that you're happy about the hot tub purchase. If you need anything else from us, let us know... Happy hot tubbing!!
The sales team was so knowledgeable!! Adam & Ryan were great!!
Hey Brandon- thank you for the kind words. We can’t waiting to get your hot tub delivered! Happy hottubbing!
We had been shopping for a hot tub for some time, and a friend recommended not only the Hot Springs brand but this store in particular. From the moment I walked into the showroom to the delivery and setup of our unit – the education, …
read moreHi Cindi- Thanks for the awesome review. We are glad your experience with our entire team has been positive. Thanks for choosing us and let us know if there is anything we can do for you. Happy hot tubbing!
We recently purchased a Limelight Flair from Hot Springs of Kansas City. We visited several places, but could tell very quickly that the hot springs tubs seemed higher quality and offered what we were looking for. Ryan was very responsive …
read moreHi Kelly-
Thanks for the amazing review. We aer happy to hear that your experience with us have been positive. If you need anything from us, let us know. Happy hot tubbing!!
We recently purchased our first hot tub from Hot Spring Spas of KC and couldn't be happier. Both Adam and Ryan were so helpful in answering all of our questions – we even came in for a test soak, which was so helpful in deciding which model…
read moreHi Kylie- Thank you for the amazing review. We love working with clients and helping them find the right for for their (your needs). It is a lot of money and we just want to be sure you are getting the best tub. We are super happy to hear you had a positive shopping experience and more importantly the after the sale support you have received from our team has been great too. Happy hot tubbing!
Adam was amazing on the phone and Zack fixed our 17 year old hot tub in a flash and that was in freezing weather! From making the service call to repair was only 2 1/2 hrs! This is the best customer service ever! Thank you so much
Awesome experience. Adam took the time to show us the options and let us decide what we wanted. No pressure. The delivery crew was right on time and very friendly. Once installed and filled up Adam came to our house to do the official …
read moreHey Brett- we have enjoyed working with you too. And we look forward to continuing to help you with your hot tub. Happy hot tubbing!!
I recently purchased a hot tub from Hot Springs Spas of Kansas City, and I am beyond impressed. The cutting-edge technology integrated into the tub provides an unparalleled spa experience. The customer service was exceptional, guiding me …
read moreHi Brian-
Thanks for taking the time to write this amazing review. We are extremely happy your experience with us have been great. If you need anything from us, please let us know. Happy hot tubbing!
Hot Springs provided excellent service with the pre-site visit to evaluate the space and electrical needs. After delivery, the orientation was helpful. Super friendly team!!
Hi Kristin- Thanks for the great review. We are glad everything from the site visit to coordination of electrician to the hot tub/water care orientation went well. If you need anything else from us, just let us know. Happy hot tubbing!
Hot Springs Spa of Kansas City is absolutely great to do business with
They sell the best Hot Tubs out of all the competitors
And really stand out with their services
Hi Dan- Thanks for the great review. We hope you are enjoying your tub and your move to KC. If you ever need anything from us just let us know. Happy hot tubbing!!!
Wonderful service and honest prices. Highly-qualified team that values their customers!
Hi Cassidy- Thanks for the amazing review! Our team works hard to take care of our customers. If you need anything from us just let us know. Happy hot tubbing!!
Adam was great to work with – friendly, open, and honest. He responded quickly to all of our questions before, during, and after the purchase. Install staff was also great – they went above and beyond to take the time necessary to work …
read moreKent- Thank you for the kind words. We love to help and look forward to helping you with all your hot tub needs for years to come! Happy Hot tubbing!
Adam was friendly and knowledgeable and helped me every step of the way. Unlike other hot tub dealers, they only specialize in one brand so they know it incredibly well and provide service long past the day you buy your tub.
Hi Trey- Thank you so much for the great review. We are glad you have been happy with your experience and we look forward to continuing to work with you. Happy hot tubing!
Best crew ever !!!
Hi Cheri. Thanks for the 5 star review. We think our crews are amazing too. Let us know if there is anything else we can do for you.
The whole installation process was smooth. Ryan was great to work with and very knowledgeable. I would highly recommend Hot Springs of KC.
Hi Justin- Thanks for the review. We are glad the shopping and installation process what smooth. The new tub looks amazing on your patio. Let us know if you have any questions. Happy hot tubbing!
We've had our hot tub for nearly 5 months. So far, the service and assistance have been good. We hope it continues!
Hi Todd-
Thanks for the great review. We are happy to hear that you are enjoying the tub and just as important, the service after the sale. Happy hot tubbing!!
Thanks guys! It may be 100 degrees outside but, thanks for getting the tub back & running.
Hi Sally.. Yeah it's a bit warm but cooler weather will be here before we know it and you'll be ready!! Let us know if you need anything else. Happy hot tubbing!
Great with parts and service
Hi Johnny. Thanks for the great review and rating. If there is anything else we can help you with let us know. Happy hot tubbing!
There is no better quality spa available. I bought an Aria. Amazing. No problems in 4 years. As important as the quality of the product is the customer service backup they offer. Ryan and Adam are the best.
Ernie, thank you for the kind words. We have enjoyed working with you for the last few years and we look forward to many more! Happy hot tubbing!
Ordered two hot tubs from there and the both Ryan and Adam are professional and helpful and I didn’t feel anything being pushed on me. Highly recommend.
Hi Johnny... Thanks for choosing Hot Spring Spas of KC for a second time! If there is anything we can do for you, let us know. Happy hot tubbing!
Buying our hot tub from Hot Springs was a really pleasant experience. This is our second hot tub and the experience here was head and shoulders above the last. Very knowledgable and helpful both with choosing the right tub and tips on how …
read moreHi Cathy- Thank you for taking the time to write this amazing review. We are happy that your experience with us has been better than other hot tub stores in the area. We truly appreciate your business. Let us know if you need anything. Happy hot tubbing!!
We have never owned a hot tub before now, but we have enjoyed hot tubs whenever we have had access to one. After our last vacation we decided to research and buy a hot tub. After looking at other dealers in on the KC area and reading a lot …
read moreHi Julie- Thanks for the amazing review and we are glad you are happy with the experience you have received from our staff. Happy hot tubbing!
We’ve had a great experience with Hot Springs Spas of KC and have now purchased two hot tubs from them. (The second a replacement for the first, which was damaged by a tree falling.) The team has all been so great to work with! Great …
read moreHi Liz- Thanks for the amazing review! The CoolZone is pretty amazing in the warmer months. If there is anything we can do for you, please let us know. Happy Hot Tubbing!!!
Very informative, only problem is there is no inventory. The wait time for a tub has went from 12 months to 9 months. They do have supplies for the hot tub.
Hi Charles, Thanks for taking the time to give us a great rating! There is a large backlog in production (for almost all hot tub manufacturers) and we have sold all of our inventory. We do have several truckloads of hot tubs on order, it's just going to take some time to get them.
I've had my hot tub now for 2 years. Worked with Adam to figure out which hot tub was best for me, everything I'd need ahead of time to prepare, and they delivered flawlessly. After 2 years, my hot tub runs as good as the day I bought it…
read moreHey Jared!
Thank you for the awesome review. We look forward to continuing to assist you for all your hot tub needs. Happy hot tubbing!
We bought a tub from Hot Springs of KC several years ago, and they have provided great service and support. As I consider another purchase, they are first in our list.
Hi Jeff,
Thanks for taking the time to write this review. We are glad to hear you like your tub! Let us know if there is anything we can do for you. Happy hot tubbing!
Wife and I ordered a Vanguard from Adam Murphy in March 2021. Adam was friendly, knew his product inside/out, and was very helpful during the sales/ordering process. We knew we were about 9-10 months out due to pandemic demand. The spa …
read moreHey Alex. We love that you have been so thrilled with your experience thus far. We will strive to keep you just as satisfied in the future as well. Happy hot tubbing!
We purchased a hot tub at Hot Springs KC for our patio project and have had a great experience. Ryan has been absolutely fantastic to work with. We were unsure of what size to get and he walked us through the different models. He also made …
read moreHey Jeff.. Thanks for taking the time to write an amazing review. We are excited that your experience with us has met your expectations. If you need anything else from us, let us know. Happy hot tubbing!
Just wanted to say thank you very much for pulling out chemical from kits to accommodate us with the chemicals we needed. Everyone is always nice and knowledgeable of what they are selling, and are not pushy to sell units either.
I have bought two spas from Hot Spring Spas. They do a wonderful job from installation to any maintenance issues we have had. They are great to work with, honest and friendly. I would recommend them to anyone and will buy our next hot …
read moreHi Neil, Thanks for the great review. You have been an amazing customer for over 10 years and we appreciate you choosing us for all your hot tub needs. As you know, if there is anything we can do for you, let us know. Happy hot tubbing!
This is our 5th HotSpring Spa. Our first was the Classic which followed us through 5 different relocations; twice to Alaska and back again. Based on our ownership experiences over the past 35 years, we wouldn't consider owning anything …
read moreHi Brice, Thanks for choosing Hot Spring Spas again. We are happy to hear that your experience with our team members was a good one. We give everyone the best price we can and it sounds like we are! Happy hot tubbing!
We purchased a Hot Springs Spa hot tub Summer 2020. My husband and I have been extremely pleased with the experience from purchase, installation and follow up care. The salesperson was informative and the monitoring and help questions have…
read moreHi Ronda, Thanks for writing this amazing review on your experience with us. We do our best to help out before, during and most importantly; after the sale. You're only three months in to hot tub ownership and I hope you are looking forward many, many years to come. Happy hot tubbing!
We needed some info on replacing our old shower doors, we also buy our tub jet cleaner from them. We went to them on a recommendation by Ferguson around the corner from them.
Hi Suzanne. We appreciate you taking the time to write this review. Though we do not do shower doors, I'm glad we were able to help you with the plumbing/jet cleaner.
Spa supplies on hand when you need them. Chemicals and filters typically in stock for your Hotsprings spa. Friendly and courteous staff are on hand to answer any questions you may have.
Hi Jimmie, Thanks for taking the time to write this review and we are happy to help. Happy hot tubbing!
Top notch hot tub.
Hi Chris, Thanks for the great rating and review. Let us know if we can do anything for you. Happy hot tubbing!
I went in to Hot Springs of Kansas City to get help with a minor issue I was experiencing with the tub I bought from them a number of years ago. Adam was hands on explaining to me how to rectify it. When I got around to fixing it the …
read moreHi Tom, we are happy we were able to get your service needs taken care of. If you need anything else form us, let us know. Happy hot tubbing!
Love our new Spa!!! Adam is the best ! Great service so far .
Christine- We love hearing that our people are happy with their hot tub as well as the services we provide. Keep enjoying this awesome bucket list item of yours!! Happy hot tubbing!
I’m quite pleased with the whole transaction of selection to installation. Everyone involved from Hot Springs Spas is quite accommodating thru and following installation of my spa. They came out the next day to investigate the spa in 4-…
read moreDan- we love hearing that you are pleased with your whole purchase. All of us here work hard to give you the best experience we can. Happy hot tubbing!
My wife and I had talked about getting a hottub for the last few years and finally decided to go look. We went to other companies in the area but weren't convinced it was worth the investment. Ryan was very helpful- he was not the "pushy" …
read moreHi Guy- Thanks for taking the time to write this review. You would be amazed how often we hear... We should have bought a hot tub sooner. But hey, you have it now and seem to be loving it. We are glad your shopping and install experience was positive. Let us know if we can do anything else for you. Happy hot tubbing!
Initially, I was wary of purchasing a hot tub due to concerns about maintenance needs, etc. I did not want to get in over my head. After researching, we decided on a Hot Springs hot tub and we are so glad that we did. Ryan (our salesman…
read moreHi Jeremy- Yeah we know that hot tub shoppers are concerned about maintenance. Hot Spring listens to customers concerns and goes to great lengths to find solutions to make hot tub maintenance easier than any other hot tub out there. Just know that we are committed to making the hot tub experience the best it can be and let us know if there is anything else we can do for you. Happy hot tubbing!
Had a great experience with Lenexa Hot Springs. They were very helpful and informative with the purchase, the installation, and any follow-up and troubleshooting.
Hi Patty- Thanks for taking the time to write this review. We are glad that your experience before, during and most importantly after the sale was great! Let us know if there is anything else we can do for you. Happy hot tubbing!
I can’t begin to explain what a great process this was from start to finish. Ryan was absolutely on top of his game. The amount of time he spends answering any questions working or not is such a treat for first time tub buyers. I appreciate…
read moreThanks for the great review! We are here simply to answer questions and help our customers find the right hot tub for their specific needs. We are glad your experience has been positive and let us know if there is anything else we can do for you. happy hot tubbing!
We bought our Hot Tub in December of 2019. Adam was our salesman and was very informative and knowledgeable. He help us with installation and first time setup. If you have any questions all need to do is call him and he is very prompt to …
read moreThanks for the awesome review! We love hearing when we make ownership easy for our customers. We look forward to being here for you for years to come! Happy Hot Tubbing!!
Hot Springs Spas of Kansas City has a very friendly and informative staff. Very pleased with our buying experience. Highly recommend Adam as a sales professional!
Kimberlee- We are so glad you have been pleased so far! We strive to give everyone the absolute best experience. We can't wait to hear how much you and Erik love your hot tub. Happy Hot Tubbing!!
Top notch!
Brandon- Thanks for the 5 stars and the kind words. We will continue to be Top Notch for you in all your hot tub needs. Happy Hot Tubbing!
I have had two spas from other companies over the last 15 years and decided to check out Hot Spring Spas. I was very happy with the sales person who spent a great deal of time with me learning my preferences and matching me up with the …
read moreDale- We are very pleased to hear that you have been happy with your process thus far. We look forward to hearing how you enjoy your hot tub for years to come!! Happy Hot Tubbing!
We stopped by over a year ago to look at hot tubs and found one we really liked. Ryan gave us all the information we needed and did not pressure us to buy. After saving up we went back and bought it! They took care of the delivery & Install…
read moreHi Brandon- Thanks for taking the time to write this review! We are glad to hear your pre-purchase and post-purchase experience has been positive. We are super excited to hear that you are using your hot tub almost every night, that's amazing! Let us know if you need anything else from us. Happy hot tubbing!
This was my first hot tub purchase. I compared and shopped everyone in the KC area. Adam and his group went above and beyond. I would highly recommend them to anyone. Their product and service is quite impressive. Thanks for everything!
…
read moreJake- We are glad to hear you have had a great experience thus far with our team and your hot tub. We look forward to helping you with your hot tub in the future as well. Happy Hot Tubbing!!
We love our new Spa and Ryan Romsland is outstanding! Great service after the sale!
Hi John- We are glad to hear that you are loving your hot tub and satisfied the the post purchase service. If there is anything else we can do for you, let us know. Happy hot tubbing!
Friendly service and follow up Explained everything anytime we needed help. The hot tub is great. We use it almost daily.
Hi Peggy- Thanks for taking the time to give us a awesome review. We think it is great that you find time to use it almost everyday. Happy hot tubbing!
From the moment we walked into the show room to the moment our tub was delivered we had nothing but the best experience. The Sales Team is super knowledgeable and helped us pick the right model for our space and budget. The Delivery Team …
read moreHi Ross- Thanks for the amazing review. We are glad we were able to find you the right model for your and Cassie's needs and your experience has been great. Let us know if there is anything else we can do for you. Happy hot tubbing!
Great guys and nice spa go getcha one
Hi James, thanks for taking the time to give us a positive review. And we agree, everyone need to get one. Happy hot tubbing!
Adam was awesome. Rex the electrician was a total stud and the nearest and cleanest electrician we’ve ever worked with. Install was a breeze and we couldn’t be happier with them.
Danny- We love to hear how happy you are with your Pulse. Rex the electrician is really awesome! Happy Hot Tubbing!
Have had it less than a week but my wife and I are loving it. At the end of a hard day it is so relaxing to go get in the warm hot tub and enjoy some quiet time together. It has been wonderful
Larry- We love to hear that you and Rose are loving your hot tub. We can't wait to hear more about the extra time you get together in it. Happy Hot Tubbing!!
Great place, great staff, great product!
Hi Jeff and Allison- Thanks for the 5 star review and for being a great customer. Let us know if there is anything we can do for you. Happy hot tubbing!
Lots of options to choose from in the showroom. Excellent explanation of choices/options. They have financing options too. The tub was delivered on time and effortlessly. Ryan came out and gave us a very informative lesson on the tub …
read moreHi Nancy- Thanks for taking the time to write us a review. It was a pleasure working with you to find your next Hot Spring Spa. We too love the Salt Water System, easy, natural and most of all less maintenance allowing you more time to use it and less time taking care of it. As you know, if there is anything we can do for you, let us know. Happy hot tubbing!
Friendly service they were well informed about their product quick fast service
Cliff- Thanks for the 5 stars and the kind words. We will continue to do our best for you with all your hot tub needs! Happy hot tubbing!
Low-pressure sales staff made shopping easy. We were looking for a salt water hot tub and Hot Springs was the only dealer in the area that offered a salt system from the factory. Delivery was professional, with great care taken during …
read moreHi Chris- Thanks for taking the time to write a review. We glad to hear that your experience with our entire team (delivery, sales and most importantly after the sale support) has been positive. Our main goal is once someone gets a hot tub that they use it as much as possible and the Salt Water System is the easiest way to care for your water. Let us know if there is anything else we ca do for you and happy hot tubbing!
We purchased a Grandee 7 person spa from Hot Spring Spas about a month ago. It is absolutely amazing! My only regret is that we didn't buy one earlier. The hot tub is very easy to care for, has several different types of massages, and an…
read moreHi Dan- Thanks for taking the time to give us a great review and recommendation! That's awesome that you are enjoying the tubs amazing and unique jet features and Bluetooth sound system. It's funny that you said your only regret was not doing it sooner, we hear that a lot. Let us know if you need anything else from us. Happy hot tubbing!
These guys truly know the product they sell. Adam was amazing to work with and set us up in a tub specific to our wants and usage without pressuring us into a certain model just to gain a larger commission. Highly recommend at least …
read moreHi Jon- Thanks for taking the time to write this amazing review. We are glad you had a great experience with us as you were searching for the perfect hot tub for your specific wants/needs. Let us know if you need anything else for us. Happy hot tubbing!
Hot Spring Spas of Kansas City is AMAZING! Ryan was incredible. The costumer service performed on our project was amazing. In addition the installation team was incredible. We were blown away at the care and service we got from start to…
read moreHi Barry- Thanks for taking the time to write this review. We re glad that your experience with our team was amazing! Happy hot tubbing!
Best decision I made. Ryan was my salesman. I LOVE my Hot Springs Spa. I did get the salt system, which is easier maintenance. I have called a few times with newbie questions and Ryan ALWAYS takes care of me. My situation was a little …
read moreJen, thanks for the amazing review. That's awesome that you are loving your new hot tub and had a great experience with our team. Yeah the salt system sure make enjoying the hot tub a lot easier. Happy hot tubbing!
They took care of everything. Very easy to work with, they are the experts. We don't have to worry about a thing.
Christine- Thank you for the kind words. We have enjoyed working with you and your family. We look forward to continuing to be here to take care of you for years to come. Happy Hot Tubbing!!
Ryan is awesome. I have bought two hot tubs from him and he goes way above and beyond with exceptional service. If you are looking for a new hot tub, their salt tubs are wonderful!
Cammy-
Thanks for taking the time to write this review and choosing Hot Spring Spas of KC not once but twice and yes the salt water is a fantastic experience. As you know if there is anything we can do for you, just let us know. Happy hot tubbing!
Great helpful people who are #1 in customer service
Hi Trenday-
Thanks for taking the time to give us a great review. As you know, if we can help you with anything, let us know. Happy hot tubbing!
Great experience with purchase and delivery of our spa with Ryan. Very straightforward with no pressure. The post-purchase assistance has been just as good. Very satisfied.
Hi Marc-
We are glad to hear you have had an great experience with us before, during and most importantly after delivery of your hot tub. Happy hot tubbing!
Never been there but let’s keep that 4.9 rating bois😤😤
Working hard for our customers to keep our ratings up. Thanks!
Great people, great spas! We've had ours for over 5 years and love it!
Thanks Patrick. We love working with you and your family too! Happy hot tubbing!
We purchased our first hot tub from Hot Spring Spas a few months ago. I worked with Adam throughout the entire process and could not be happier. From walking in the door, to picking out the hot tub that was right for us (he was no-…
read moreAndy-
Thanks for the awesome review! Nothing makes us happier than hearing that we were able to make your experience easy and perfect. We will do everything in our power to keep your ownership experience like this. Happy hot tubbing!
I have enjoyed nearly daily soaks in my SOLANA tub for many years. After my bad car accident in late 2003, we bought our tub at the KC Lawn and Garden Show in the Spring of 2004. With the support of Ward Zerger, we’ve kept the tub going …
read moreHi Susan- Thanks for taking the time to write this great review. That's awesome that you use the tub nearly every day. Thanks for being part of the Hot Spring family for nearly 15 years. Let us know if there is anything we can do for you. Happy hot tubbing!
Great place for all of your spa needs.
Hi Tony. Sorry for the late reply, not sure how we missed your review. Anyway, thanks for taking the time to write a review and let us know how we can help. Happy hot tubbing!
Fantastic shopping experience. We worked with Ryan who was extremely patient with us in answering all of our questions throughout the entire process from initially walking through the door, to installation questions and after taking …
read moreHI Matt, Thanks for the great review! We are glad that your experience with all of was was a positive one. You were one of the first people in the entire country to get the new Flash, we hope you love it. Happy Hot Tubbing!
It's in my nature to research every spa available. I also visited every local spa showroom. I knew right away that Hot Spring spas were going to be leading the pack in quality. What we didn't know is that they would also lead the pack in…
read moreHi Stacey – Thanks for the awesome review. We are happy that you experience with Hot Spring Spas of KC has been a good one. Like we told you when you were shopping for a spa, we will be here to take care of you even after the purchase. Now that you are all moved in, hopefully the spa will melt the stress away. Happy hot tubbing!
We purchased our spa about 6 months ago from Adam. I researched, read about, and looked at every spa in the Midwest and decided to purchase from Hot Springs Spas of KC. The deciding factors were the spa quality, their knowledge, and …
read moreJeff, thank you for the kind words. We will continue to be here for you with all of your hot tub needs. We love the research and thought you put into choosing your Hot Spring Spa and us! Happy hot tubbing!!
This was my experience buying and owning a hot tub and Adam made everything so simple, and even when the store wasn’t open, he was available to ask questions. Great customer service and I’m very happy so far with the whole process, start to…
read moreWe are happy you have had a great experience so far. We will do everything we can to keep up this level of customer service for you! Happy hot tubbing!
So far my experience has been AMAZING!!! Very prompt and to the point. I knew what I wanted and they didn't waste my time. I told them what I wanted and what I could spend and instead of trying to up sell me they got straight to the point …
read moreBanning, I am glad to here that we were able to take care of you quickly and efficiently. Let us know how the hot tub is as you use it! Happy hot tubbing!
Great people, service and products
Hi Janie, Thanks for the kind words about our staff and products. Happy Hot Tubbing!
We purchased a hot tub from Hot Spring Spas two years ago and were very satisfied. Recently our hot tub need servicing and Hot Springs Spas was wonderful. They sent a repair guy (who looks like Leonardo Dicaprio) who not only installed …
read moreHi Holly, We are happy to hear you are loving your tub. We are equally as glad to hear that you were satisfied with the service you received from our staff. If you need anything else from us, let us know. Happy hot tubbing!
I had an old spa that had been babied along with a slow leak for a long time. It was from a company that was out of business and fixing it was going to be several thousand dollars. I shopped around for a new spa and, after a lot of …
read moreThanks for the kind words Val. I'm glad to hear that you are extremely happy with your choice in us and Hot Spring Spas. We will continue to be here for you with your spa! Happy Hottubbing!!
I had an old spa that had been babied along with a slow leak for a long time. It was from a company that was out of business and fixing it was going to be several thousand dollars. I shopped around for a new spa and, after a lot of …
read moreThanks for the kind words Val. I'm glad to hear that you are extremely happy with your choice in us and Hot Spring Spas. We will continue to be here for you with your spa! Happy Hottubbing!!
We love our new spa! Hot Spring Spas made our first experience of owning a spa so much easier. They were there when it was installed and made sure we knew exactly what to do. Adam answered all of our questions and made sure we felt at …
read moreI'm glad to hear that your purchasing process was easy and that Adam answered all your questions. We will continue to be here to answer all your spa questions. Happy hottubbing!!
My wife and I had a very good experience with Hot Springs spas of Kansas City. We had a large 14 year old spa from another spa company that was slowly falling apart. With Adam Murphy's help, we identified a much better and smaller spa that…
read moreDavid,
Thank you for the kind words. We are glad to hear that you are happy with the new spa. We will continue to be here for you for all of your spa needs. Happy Hottubbing!!
If you want to purchase the best hot tub this is where you want to go.
Thanks for the review Scott! According to our records you have a 1997 Hot Spring Spa! That's awesome! Let us know if there is anything we can do for you! Happy hot tubbing.
Friendly staff and great product
Hi Jeff,
Thanks for taking the time to write this review. We are glad to hear you like your tub! Let us know if there is anything we can do for you. Happy hot tubbing!
Ryan and the team were knowledgeable, professional and efficient. It was our first spa purchase and the selection process was easy because of the information Ryan and his team provided us. The install went quickly and smooth. One caveat …
read moreChris, thanks for choosing Hot Spring Spas of KC! We are glad the your first spa purchase was easy! Happy hot tubbing!
We have had such a great experience with the Hot Springs dealer, Ryan Romsland, his service crew, and with the Hot Springs spa we purchased……that we would like to share this with others who may be looking for a great product!
First, we …
read moreHi Steve and Carol... Thanks for the kind words. We are glad you love the strong jets and your experience with our service dept was positive. Not saying we had a good laugh about the swim suit issue but I'm not saying we didn't either :). Let us know if we can do anything else for you. Happy hot tubbing!
We have had such a great experience with the Hot Springs dealer, Ryan Romsland, his service crew, and with the Hot Springs spa we purchased……that we would like to share this with others who may be looking for a great product!
First, we …
read moreHi Steve and Carol... Thanks for the kind words. We are glad you love the strong jets and your experience with our service dept was positive. Not saying we had a good laugh about the swim suit issue but I'm not saying we didn't either :). Let us know if we can do anything else for you. Happy hot tubbing!
Just replace my very old hot tub and could not be happier. Ryan helped me through the whole procedure and he was great. I opted for the salt water system and it's definitely worth the extra expense. Use it all the time.
Hello Mary Lee- Thanks for choosing Hot Spring Spas of KC again for your relaxation needs. That's awesome that your experience with us was a good one. Yeah, the ACE Saltwater system is pretty awesome and as you know being a repeat customer, that if there is anything we can do for you, let us know.
Happy hot tubbing!
After owning for nearly 20 years a Tiger River Spa hot tub, an old part of the Hot Springs Spa family, it was time to do something. My wife and I debated for nearly 4 months whether or not to replace and through it all Adam was very …
read moreBruce, Thank you for continuing to be a loyal customer to both Hot Spring Spas and Hot Spring Spas of KC. We will continue to provide you with the highest service we possibly can for years to come. Enjoy the new spa and your ACE system. Happy hottubbing!
After owning for nearly 20 years a Tiger River Spa hot tub, an old part of the Hot Springs Spa family, it was time to do something. My wife and I debated for nearly 4 months whether or not to replace and through it all Adam was very …
read moreBruce, Thank you for continuing to be a loyal customer to both Hot Spring Spas and Hot Spring Spas of KC. We will continue to provide you with the highest service we possibly can for years to come. Enjoy the new spa and your ACE system. Happy hottubbing!
Love our new hot tub and the service was great from our salesman Ryan Romsland and the entire staff.
Hi Darrell – Thanks for taking the time to write a google review. That's AWESOME that you are loving you spa and you are happy with the service we provide. Happy Hot Tubbing!.
The Hot Springs Store In Kansas City Ks has an awesome team of people working there. From the sales staff of Adam to the delivery and setup guys. They said they would be there and Adam would walk me through the setup and Ace system and they…
read moreMark, I'm glad to hear that we have come through for you. Our biggest concern is your satisfaction and we will continue to provide you with the best possible support. Keep us updated on how the spa ownership is going, we love to hear about it!
Happy Hot Tubbing!!!
Very happy we went with Adam and Hot Springs. Got our spa last Summer and love it so far. Install was very professional and their recommended electrician did exceptional work. We've had a few small issues but Service Dept is very responsive…
read moreMark, I am happy to hear you are loving the spa. We will keep responding promptly to any service or other needs you may have with your spa. Happy hot tubbing!
We are very happy with the TX (2 person) Hot Spring spa we purchased this year. Ryan Romsland helped us choose the model we wanted and the installation and removal of our old spa went very well. He emailed us instructions for maintenance …
read moreKelly, thanks for the kind words. We are glad your experience with the removal of your old spa to the install of the new one was positive. As you know, if there is anything we can do for you, let us know. Happy hot tubbing!
.png){kind=logo}
.png){kind=logo}
